• Summary of Position Description

    Responsible for providing leadership, support, direction and focus in the application of the Patient Accounts standards and principles of continuous improvement. Manage a staff to ensure the financial goals and objectives based on the Revenue Cycle Scorecard are achieved monthly for each area of responsibility. Has full understanding of the process and each role within the process and its effect on the larger scope of the revenue cycle. Establishes the department standards and expectations for improvement initiatives and aligns them with Revenue Cycle initiatives. Creates an environment where new ideas are encouraged. Reinforces staff involvement in all improvement activities, develops department goals and objectives which support corporate and health system.

    Minimum Knowledge, Skills, and Abilities Required

    1. 4 year college degree or equivalent hospital leadership experience


  • 3+ years in a related Healthcare Patient Accounting Field


Supervisory experience preferred

Able to work in a high volume, fast paced work environment and perform and prioritize multiple tasks simultaneously.

Proven proficiency or past experience in a management position, full understanding of cash posting, billing, credit, and collection functions, financial analysis, and third party payer procedures within a payer type (Commercial or Government)

Must have excellent verbal and written communication skills in order to present and explain information to customers in a desired manner consistent with procedures.

Have practical experience working with Microsoft Word, Excel, PowerPoint, Access and Adobe applications.

Have the ability to make independent decisions that are generally guided by established procedures and/or collection processes.

Must be able to handle sensitive, stressful and confidential situations and account information.

Need to have data / analytical skills to develop root cause and corrective action

Leadership experience in Healthcare Patient Accounting required.

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